Items may be returned within 30 days of the delivery date. The following conditions must be met in order to receive a refund for your purchase.
All returned items must be unworn and undamaged. If you received a damage product, contact us. We can provide a refund for the product once received or send you a new one.
Must be returned in original packaging.
All return shipping charges must be paid by the customer.
All original diamond certificates (where applicable) must be included. Failure to send the original certificate will result in a $200.00 charge per certificate.
We are not responsible for any packages that we do not receive.
If shipping products valued under $500 you can use any shipping company to return the item.
If shipping products valued over $500 you must make sure the insurance on the shipment can cover your package if lost, stolen or undelivered. We are not responsible for undelivered packages.
Fashion jewelry can be returned within 1 year of purchase for a full refund. The following conditions must be met. The fashion jewelry must not be damaged and be in like new condition. If the product is received damaged or defective a new product can be shipped or a full refund will be issued once the product is returned to us.